Los pedidos en nuestro portal son de caracter mayorista esto significa que una vez realizado un pedido solo podra cancelar dentro de las 24 horas proximas o hasta la confirmacion del pedido por parte del productor, esto puede suceder segun la comunicación que haya mantenido con el productor, pudiendo dar curso al proceso de embalaje de los productos adquiridos, recuerde que por lo general y debido a que la gran mayoria de los productos son perecederos y requieren un tratamiento delicado los productores mantienen sus productos en frio controlado sin embalar, y al momento de la recepción del pedido es cuando se dispone al embalaje de los productos, no contemplando para esto ni el reembalaje ni guarda en frio de productos ya embalados.

You will receive an email from us after you have placed the order. You’ll get confirmation in your email when you purchase and we’ll let you know when your order is on the move. You will be able to track your order through your preferred shipping partner.

Tienes diferentes opciones de pago aca te señalamos algunas mas frecuentes

• Nex2Pay - Pago exclucivo de Nexagra
• Contra facturación
• Procesado por un Agente
• Transferencia Bancaria Directa
• Pagos Documentales Nex2Pay
• Pago Tokenizado Nex2Pay
  

Yes, we ship all over the world. Please note that additional shipping costs will be applied based on your delivery location.

Yes, free shipping is available for all the orders that's placed inside the United States. We charge shipping fees for overseas orders.

We usually take 3-5 business days for your order to be shipped & delivered.

Once we receive your return, please allow us 3-5 business days for your refund to process. Refund amount will be automatically debited to the same form of payment originally used for purchase.

To track the status of your refund, kindly refer to your confirmation email that you have received from us.

You can ask for a refund within 30 days of your purchase. Returned items must be in the exact same condition as they were received.